PostScout is a modern direct mail platform built to help businesses connect with the right audiences—at the right time—with measurable results. Guided by our promise of Smarter Direct Mail, we combine precision data, automation, and integrated technology to transform traditional mail into a trackable, performance-driven marketing channel.

Powered by a strategic partnership with Associates International (Ai), PostScout brings together best-in-class technology and decades of print expertise—empowering marketing and sales teams to automate campaigns, integrate seamlessly with their existing tools, analyze performance in real time, and turn every mail piece into a smarter, more meaningful connection.

Are you ambitious, competitive, and eager to build a career in sales? We’re looking for a high-energy Lead Generation Specialist who wants to grow quickly, make meaningful contributions, and help fuel PostScout’s next stage of expansion.

In this role, you’ll be the engine behind our prospecting and appointment-setting efforts—breaking into new markets, identifying opportunities, and creating momentum that drives revenue. But here’s what makes this role different: you won’t be grinding through outdated spreadsheets or cold-calling from generic lists. You’ll be equipped with cutting-edge AI-powered prospecting tools that let you work smarter, not harder.

You’ll work with a supportive sales and marketing team that values creativity, curiosity, and continuous learning. If you’re hungry to grow, ready to compete, and excited to leverage the latest AI technology to accelerate your success, this is your launchpad.

Location: Wilmington, DE (In Office, Hybrid after training)

Type: Full-Time

AI-Powered Prospecting & Lead Qualification:

• Leverage Landbase, our agentic AI prospecting platform, to identify and qualify high-fit prospects using natural language prompts and real-time market signals
• Use Landbase’s AI agents to build targeted prospect lists in minutes—not days—by describing your ideal customer profile and letting the platform’s 300M+ verified contacts and 1,500+ buying signals do the heavy lifting
• Harness AI-driven qualification to validate accounts against our ICP, ensuring you’re always focused on the highest-potential opportunities
• Craft personalized, high-impact outreach using AI-generated insights on prospect pain points, trigger events, and “why now” messaging
• Dive deep into target verticals (higher education, nonprofits, real estate, home services) using Landbase’s research capabilities to understand buyer challenges and tailor your approach

Outreach & Pipeline Development:

• Execute multi-channel outbound campaigns via phone, email, and LinkedIn—armed with AI-enriched prospect intelligence
• Book qualified meetings for our Business Development Representatives to advance through the pipeline
• Master PostScout’s platform and value proposition, confidently positioning our solutions to prospects across target verticals
• Compete against your own best performance by maintaining high activity levels and consistently hitting (or surpassing) KPIs

Operations & Collaboration:

• Keep HubSpot data clean, accurate, and actionable—syncing insights from Landbase to ensure visibility for the broader team
• Partner with sales and marketing to elevate outreach strategies, sharpen messaging, and continually improve lead quality
• Embrace coaching, feedback, and continuous learning to sharpen your prospecting skills
• Bring fresh ideas, creative angles, and new strategies to fuel growth and accelerate results

Required:

• Bachelor’s degree (Business, Marketing, Communications, or related field) or equivalent practical experience
• Excellent communication skills, both written and verbal—confident, clear, and personable
• Strong curiosity and eagerness to learn new technologies, especially AI-powered sales tools
• Self-starter mentality with the ability to work independently and own tasks from start to finish
• Comfortable with high activity levels, including outbound calls, emails, and LinkedIn engagement
• Strong organizational and time-management skills in fast-paced environments
• A positive, resilient attitude and the ability to stay motivated despite rejection

Preferred:

• Experience with AI-powered sales or prospecting tools (Landbase, Apollo, ZoomInfo, or similar)
• Proficiency with CRM systems (HubSpot preferred)
• Experience in B2B sales, marketing, or business development
• Familiarity with SaaS, marketing technology, or direct mail industries
• Experience with target verticals: higher education, nonprofits, real estate, or home services

• Best-in-Class Tools: Work with Landbase’s agentic AI platform—the same cutting-edge technology used by high-growth sales teams to 10x their prospecting efficiency
• Career Launchpad: Clear path from Lead Gen into BDR, Account Executive, and sales leadership roles as we scale
• Ground-Floor Opportunity: Join an early-stage sales team where your contributions directly impact company growth
• Stable Foundation: Backed by Associates International’s 50+ years of established business and production capabilities
• Performance Rewards: Competitive salary with performance-based incentives
• Flexibility: Hybrid schedule after training and onboarding period

Submit your resume highlighting any sales, customer-facing, or business development experience. We’re especially interested in candidates who are excited to work with AI-powered tools and want to be at the forefront of modern sales development.

PostScout is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the US and will not require sponsorship.

PostScout is a modern direct mail platform built to help businesses connect with the right audiences—at the right time—with measurable results. Guided by our promise of Smarter Direct Mail, we combine precision data, automation, and integrated technology to transform traditional mail into a trackable, performance-driven marketing channel.

Powered by a strategic partnership with Associates International (Ai), PostScout brings together best-in-class technology and decades of print expertise—empowering marketing and sales teams to automate campaigns, integrate seamlessly with their existing tools, analyze performance in real time, and turn every mail piece into a smarter, more meaningful connection.

We’re looking for a Customer Success Manager who will be the driving force behind customer onboarding, training, and long-term success with our platform. You’ll be the primary point of contact for new customers, guiding them from initial setup through campaign execution and optimization. You’ll work hands-on with customers during their critical first campaigns, ensuring they understand the platform’s capabilities and see tangible results.

This is a foundational role for our growing team. You’ll have significant influence over how we structure customer success processes, create training resources, and build lasting relationships with our customers. The ideal candidate thrives on helping others succeed, enjoys teaching and training, and can translate technical platform features into business value.

Location: Wilmington, DE (On-site)

Type: Full-Time

Customer Onboarding & Implementation:

• Lead the end-to-end onboarding process for new customers, ensuring smooth transitions from sale to active platform user
• Conduct personalized kickoff calls to understand customer goals, target audiences, and campaign objectives
• Configure customer accounts, set up CRM integrations (Salesforce, HubSpot, etc.), and ensure proper data import
• Execute initial campaigns alongside customers, demonstrating best practices for list building, creative design, and optimization

Training & Customer Education:

• Develop and deliver training sessions (live and recorded) that help customers master platform functionality
• Maintain training documentation, help articles, video tutorials, and best practice guides
• Educate customers on the PostScout Intelligence Framework™ and how to apply it to their specific use cases

Relationship Management & Retention:

• Build strong, trusted relationships by understanding customer challenges and proactively offering solutions
• Conduct regular check-ins and business reviews to assess performance and identify growth opportunities
• Monitor customer health metrics to identify at-risk accounts and intervene proactively
• Act as the voice of the customer internally, relaying feedback to product and engineering teams
• Drive retention, identify upsell opportunities, and cultivate customer advocates

Required:

• 2-4 years of experience in customer success, account management, or client-facing roles (SaaS or marketing technology preferred)
• Demonstrated ability to onboard and train customers on software platforms
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• Experience building customer relationships and managing multiple accounts simultaneously
• Proficiency with CRM systems (Salesforce, HubSpot) and customer success tools
• Self-motivated with excellent organizational and time management skills
• Problem-solving mindset with a genuine passion for helping customers succeed

Preferred:

• Experience in direct mail, marketing automation, or marketing technology industries
• Familiarity with target verticals: higher education, nonprofit/fundraising, real estate, or home services
• Experience creating training content, documentation, or educational materials
• Understanding of data analytics, campaign performance metrics, and ROI measurement
• Background working in a startup or early-stage company environment

• Ground-Floor Opportunity: Join an early-stage team where your contributions directly shape company trajectory
• Stable Foundation: Backed by Associates International’s 50+ years of established business and production capabilities
• Cutting-Edge Technology: Work with AI-powered marketing technology that’s transforming an industry
• Growth Potential: Clear career progression as the company scales, with opportunity to build and lead customer success
• Make an Impact: Help SMBs access enterprise-level marketing intelligence that was previously out of reach

Submit your resume and a brief cover letter explaining why you’re excited about this role and your experience helping customers succeed with technology products. We’re particularly interested in hearing about a time you helped a customer overcome a challenge or achieve a significant goal.

PostScout is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the US and will not require sponsorship.

We’re always seeking skilled people, if you have the skills and personality who is interested in potentially joining our team please click the application form above. You’ll be required to enter your first name, last name, e-mail address, and upload your cover letter and resume. Finally click submit.