PostScout is a modern direct mail platform built to help businesses connect with the right audiences—at the right time—with measurable results. Guided by our promise of Smarter Direct Mail, we combine precision data, automation, and integrated technology to transform traditional mail into a trackable, performance-driven marketing channel.

Powered by a strategic partnership with Associates International (Ai), PostScout brings together best-in-class technology and decades of print expertise—empowering marketing and sales teams to automate campaigns, integrate seamlessly with their existing tools, analyze performance in real time, and turn every mail piece into a smarter, more meaningful connection.

Are you ambitious, competitive, and eager to build a career in sales? We’re looking for a high-energy Lead Generation Specialist who wants to grow quickly, make meaningful contributions, and help fuel PostScout’s next stage of expansion.

In this role, you’ll be the engine behind our prospecting and appointment-setting efforts—breaking into new markets, identifying opportunities, and creating momentum that drives revenue. But here’s what makes this role different: you won’t be grinding through outdated spreadsheets or cold-calling from generic lists. You’ll be equipped with cutting-edge AI-powered prospecting tools that let you work smarter, not harder.

You’ll work with a supportive sales and marketing team that values creativity, curiosity, and continuous learning. If you’re hungry to grow, ready to compete, and excited to leverage the latest AI technology to accelerate your success, this is your launchpad.

Location: Wilmington, DE (In Office, Hybrid after training)

Type: Full-Time

AI-Powered Prospecting & Lead Qualification:

• Leverage Landbase, our agentic AI prospecting platform, to identify and qualify high-fit prospects using natural language prompts and real-time market signals
• Use Landbase’s AI agents to build targeted prospect lists in minutes—not days—by describing your ideal customer profile and letting the platform’s 300M+ verified contacts and 1,500+ buying signals do the heavy lifting
• Harness AI-driven qualification to validate accounts against our ICP, ensuring you’re always focused on the highest-potential opportunities
• Craft personalized, high-impact outreach using AI-generated insights on prospect pain points, trigger events, and “why now” messaging
• Dive deep into target verticals (higher education, nonprofits, real estate, home services) using Landbase’s research capabilities to understand buyer challenges and tailor your approach

Outreach & Pipeline Development:

• Execute multi-channel outbound campaigns via phone, email, and LinkedIn—armed with AI-enriched prospect intelligence
• Book qualified meetings for our Business Development Representatives to advance through the pipeline
• Master PostScout’s platform and value proposition, confidently positioning our solutions to prospects across target verticals
• Compete against your own best performance by maintaining high activity levels and consistently hitting (or surpassing) KPIs

Operations & Collaboration:

• Keep HubSpot data clean, accurate, and actionable—syncing insights from Landbase to ensure visibility for the broader team
• Partner with sales and marketing to elevate outreach strategies, sharpen messaging, and continually improve lead quality
• Embrace coaching, feedback, and continuous learning to sharpen your prospecting skills
• Bring fresh ideas, creative angles, and new strategies to fuel growth and accelerate results

Required:

• Bachelor’s degree (Business, Marketing, Communications, or related field) or equivalent practical experience
• Excellent communication skills, both written and verbal—confident, clear, and personable
• Strong curiosity and eagerness to learn new technologies, especially AI-powered sales tools
• Self-starter mentality with the ability to work independently and own tasks from start to finish
• Comfortable with high activity levels, including outbound calls, emails, and LinkedIn engagement
• Strong organizational and time-management skills in fast-paced environments
• A positive, resilient attitude and the ability to stay motivated despite rejection

Preferred:

• Experience with AI-powered sales or prospecting tools (Landbase, Apollo, ZoomInfo, or similar)
• Proficiency with CRM systems (HubSpot preferred)
• Experience in B2B sales, marketing, or business development
• Familiarity with SaaS, marketing technology, or direct mail industries
• Experience with target verticals: higher education, nonprofits, real estate, or home services

• Best-in-Class Tools: Work with Landbase’s agentic AI platform—the same cutting-edge technology used by high-growth sales teams to 10x their prospecting efficiency
• Career Launchpad: Clear path from Lead Gen into BDR, Account Executive, and sales leadership roles as we scale
• Ground-Floor Opportunity: Join an early-stage sales team where your contributions directly impact company growth
• Stable Foundation: Backed by Associates International’s 50+ years of established business and production capabilities
• Performance Rewards: Competitive salary with performance-based incentives
• Flexibility: Hybrid schedule after training and onboarding period

Submit your resume highlighting any sales, customer-facing, or business development experience. We’re especially interested in candidates who are excited to work with AI-powered tools and want to be at the forefront of modern sales development.

PostScout is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the US and will not require sponsorship.

PostScout is a modern direct mail platform built to help businesses connect with the right audiences—at the right time—with measurable results. Guided by our promise of Smarter Direct Mail, we combine precision data, automation, and integrated technology to transform traditional mail into a trackable, performance-driven marketing channel.

Powered by a strategic partnership with Associates International (Ai), PostScout brings together best-in-class technology and decades of print expertise—empowering marketing and sales teams to automate campaigns, integrate seamlessly with their existing tools, analyze performance in real time, and turn every mail piece into a smarter, more meaningful connection.

We’re looking for a Customer Success Manager who will be the driving force behind customer onboarding, training, and long-term success with our platform. You’ll be the primary point of contact for new customers, guiding them from initial setup through campaign execution and optimization. You’ll work hands-on with customers during their critical first campaigns, ensuring they understand the platform’s capabilities and see tangible results.

This is a foundational role for our growing team. You’ll have significant influence over how we structure customer success processes, create training resources, and build lasting relationships with our customers. The ideal candidate thrives on helping others succeed, enjoys teaching and training, and can translate technical platform features into business value.

Location: Wilmington, DE (On-site)

Type: Full-Time

Customer Onboarding & Implementation:

• Lead the end-to-end onboarding process for new customers, ensuring smooth transitions from sale to active platform user
• Conduct personalized kickoff calls to understand customer goals, target audiences, and campaign objectives
• Configure customer accounts, set up CRM integrations (Salesforce, HubSpot, etc.), and ensure proper data import
• Execute initial campaigns alongside customers, demonstrating best practices for list building, creative design, and optimization

Training & Customer Education:

• Develop and deliver training sessions (live and recorded) that help customers master platform functionality
• Maintain training documentation, help articles, video tutorials, and best practice guides
• Educate customers on the PostScout Intelligence Framework™ and how to apply it to their specific use cases

Relationship Management & Retention:

• Build strong, trusted relationships by understanding customer challenges and proactively offering solutions
• Conduct regular check-ins and business reviews to assess performance and identify growth opportunities
• Monitor customer health metrics to identify at-risk accounts and intervene proactively
• Act as the voice of the customer internally, relaying feedback to product and engineering teams
• Drive retention, identify upsell opportunities, and cultivate customer advocates

Required:

• 2-4 years of experience in customer success, account management, or client-facing roles (SaaS or marketing technology preferred)
• Demonstrated ability to onboard and train customers on software platforms
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• Experience building customer relationships and managing multiple accounts simultaneously
• Proficiency with CRM systems (Salesforce, HubSpot) and customer success tools
• Self-motivated with excellent organizational and time management skills
• Problem-solving mindset with a genuine passion for helping customers succeed

Preferred:

• Experience in direct mail, marketing automation, or marketing technology industries
• Familiarity with target verticals: higher education, nonprofit/fundraising, real estate, or home services
• Experience creating training content, documentation, or educational materials
• Understanding of data analytics, campaign performance metrics, and ROI measurement
• Background working in a startup or early-stage company environment

• Ground-Floor Opportunity: Join an early-stage team where your contributions directly shape company trajectory
• Stable Foundation: Backed by Associates International’s 50+ years of established business and production capabilities
• Cutting-Edge Technology: Work with AI-powered marketing technology that’s transforming an industry
• Growth Potential: Clear career progression as the company scales, with opportunity to build and lead customer success
• Make an Impact: Help SMBs access enterprise-level marketing intelligence that was previously out of reach

Submit your resume and a brief cover letter explaining why you’re excited about this role and your experience helping customers succeed with technology products. We’re particularly interested in hearing about a time you helped a customer overcome a challenge or achieve a significant goal.

PostScout is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the US and will not require sponsorship.

PostScout is a direct mail intelligence platform that combines precision data, automation, and integrated technology to transform traditional mail into trackable, performance-driven marketing. Backed by Associates International (Ai)—a company with over 50 years of expertise in print communications, commercial print, large format, direct mail, kitting & fulfillment, promotional products, and digital marketing—PostScout represents Ai’s strategic evolution into marketing technology.

This role supports both PostScout and Associates International. You’ll work across both brands, creating assets that power PostScout’s growth as a marketing technology platform while also supporting Ai’s established print communications business. It’s a unique opportunity to shape the visual identity of a startup venture backed by decades of industry leadership.

We foster a fun, positive, collaborative, and rewarding environment—it’s at the core of everything we do. Our company is built on people who demonstrate a positive attitude and a “seize the day” approach, enabling us to deliver legendary customer service and winning results for both our company and the customers we serve.

We’re looking for a highly creative, detail-obsessed Graphic Designer who thrives at the intersection of UX, digital, and print. This role is ideal for someone who loves bringing ideas to life across platforms—from intuitive digital experiences and high-performing marketing assets to sales collateral, event materials, and direct mail campaigns.

If you’re equal parts creative thinker and hands-on designer—and you get excited about both pixel-perfect layouts and bold new concepts—we’d love to meet you.

We value work-life balance. For the right candidate, this role may become hybrid after a 90-day probation period, with flexible scheduling discussed as part of the interview process.

• You design with intention, balancing creativity, usability, and performance
• You’re not afraid to bring bold, wide left-field ideas to the table
• You’re comfortable sharing your work at weekly collaboration meetings as well as receiving and giving creative feedback
• You sweat the small details (because the small details are where the magic is)
• You’re always looking to sharpen your skills, learn new technologies including AI tools, and you understand that meeting deadlines isn’t optional, it’s essential

• Create responsive and mobile-optimized website visuals, layouts, and functionality for performance and accessibility
• Support website updates and basic web design tasks, including landing pages and UI enhancements
• Assist in the creation of digital assets such as web and PPC assets, email templates, landing pages, UI elements, and social media content (video and graphics)
• Design print materials including brochures, business cards, signage, direct mailers, and sales enablement materials for both PostScout and Associates International
• Prepare files for print production, ensuring proper resolution, color settings, and formatting
• Work closely with the marketing and sales teams to develop creative solutions for campaigns across both brands
• Maintain brand consistency across print and digital materials for PostScout and Associates International
• Stay up to date with design trends and best practices in both print and digital spaces
• Actively participate in weekly collaboration meetings—sharing works in progress, offering insight, and talking through what’s working (and what’s not) to make the work stronger

• Bachelor’s degree or diploma in Graphic Design, Multi-Media Design, Visual Communications, or a related field
• 3+ years of experience in graphic design (internships and freelance work accepted)
• Highly proficient in WordPress, including theme customization and basic HTML/CSS
• Familiarity with SEO-friendly design and web accessibility best practices
• Highly proficient with various web design tools such as WordPress, Elementor, Infigo, Figma, and Adobe XD
• Highly proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Firefly, Premiere)
• Strong typography, layout, and branding skills
• Strong verbal and written communication, interpersonal, and organizational skills
• Familiar with project management software
• Ability to work in a fast-paced environment and meet deadlines
• Excellent attention to detail

• Startup Energy, Established Backing: Build something new with the stability and resources of a 50+ year industry leader
• Growth Opportunities: Clear career paths and the chance to grow with both a startup brand and an established company
• Collaborative Culture: A fun, positive team environment where your contributions matter
• Comprehensive Benefits: Health, dental, vision, 401(k), PTO, and success sharing
• Work-Life Balance: Benefits designed to support both your professional goals and personal life

PostScout is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the US and will not require sponsorship.

We are seeking a motivated, mechanically inclined Digital Press Operator who thrives in a fast-paced production environment. This role is critical to producing high-quality, color-accurate printed materials using advanced digital press technology.

The Digital Press Operator manages the full production cycle—from file verification and press setup to print execution and quality control. Precision, color consistency, and attention to detail are essential. You will ensure all work meets customer specifications, brand standards, production deadlines, and safety requirements.

• Schedule: Full-time, second shift
• Workweek Options: Flexible 5-day or 4-day schedule
• Compensation: Competitive and negotiable based on experience

This position offers the opportunity to work hands-on with industry-leading digital press equipment while directly contributing to workflow efficiency, production excellence, and customer satisfaction.

Location: Wilmington, DE

Type: Full-Time

• Set up, operate, and maintain high-speed digital production presses, including Canon and Konica Minolta KM-1e inkjet press
• Perform job setup including substrate selection, paper handling configuration, color calibration, and press profiling
• Review and interpret job tickets, imposition layouts, and production specifications to ensure accurate output
• Monitor color consistency, registration, density, and overall print quality throughout production runs
• Adjust press settings for various substrates, weights, coatings, and specialty media
• Execute variable data and short-run digital jobs with accuracy and efficiency
• Perform daily, weekly, and monthly preventative maintenance to ensure optimal press performance
• Troubleshoot mechanical, software, or print-quality issues; coordinate with service technicians as needed
• Maintain inventory of toner, drums, paper stock, and other consumables
• Communicate effectively with prepress to ensure proper file workflow
• Support lean manufacturing and 5S initiatives to maintain a clean, safe, and organized workspace
• Follow all company safety procedures and OSHA guidelines
• Lift and move materials up to 75 pounds
• Collaborate with finishing and fulfillment teams to meet daily production goals
• Perform other duties as needed to support production operations

• Prior digital press experience in a commercial printing environment preferred
• Experience operating Canon, Konica Minolta KM-1e inkjet press, or comparable production-level digital presses strongly preferred. We are willing to train an experienced press operator with related digital equipment experience.
• Understanding of digital color management, calibration, and quality control processes
• Experience with variable data printing and short-run production workflows is a plus
• Strong mechanical aptitude and troubleshooting skills
• Ability to accurately read and interpret job tickets and production instructions
• High attention to detail and commitment to quality standards
• Strong time management skills and ability to meet tight deadlines
• Ability to work independently and as part of a collaborative team
• Physical ability to stand for extended periods and lift up to 75 pounds
• Commitment to maintaining a safe and organized work environment

Training is available for mechanically inclined candidates eager to advance into high-level digital press operations.

• Established Excellence: Over 50 years of industry expertise and long-standing client relationships
• Growth Opportunities: Clear career paths and opportunities to grow within the company
• Collaborative Culture: A positive, team-focused environment where your contributions truly matter
• Comprehensive Benefits: Health, dental, vision, 401(k), PTO, and success sharing
• Work-Life Balance: Flexible scheduling options that support both professional and personal goals

Associates International, Inc. is an Equal Opportunity Employer. Employment decisions are based on merit and business needs, without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other legally protected status. Candidates must be legally authorized to work in the United States and not require sponsorship.

We are seeking a motivated, mechanically inclined Bindery Operator who thrives in a fast-paced production environment. This role is critical to delivering high-quality finished printed products that meet and exceed customer expectations.

Precision and attention to detail are essential. The Bindery Operator is responsible for accurately reading and following job tickets and customer specifications to ensure all finishing work meets quality standards, production deadlines, and safety requirements.

Full-time and part-time positions are available on second shift, with flexible 5-day and 4-day workweek options. Compensation is competitive and negotiable based on experience.

This position offers the opportunity to work with advanced bindery equipment while contributing directly to customer satisfaction, production efficiency, and overall team success.

• Set up, adjust, and operate bindery equipment including folders, die cutters, stitcher-trimmers, cutters, and other finishing machinery
• Review and interpret production-ready job tickets and customer specifications to ensure accuracy
• Monitor product quality throughout the production run to ensure adherence to industry and company standards
• Perform machine setup, calibration, and changeovers for various job requirements
• Conduct routine preventative maintenance to ensure optimal equipment performance
• Troubleshoot equipment or quality issues and coordinate with maintenance when necessary
• Monitor and maintain bindery supplies and materials to prevent workflow interruptions
• Assist with departmental organization and 5S initiatives to maintain a clean, safe, and efficient workspace
• Follow all company safety procedures and OSHA guidelines to ensure a safe work environment
• Lift and move materials up to 75 pounds and handle paper stock efficiently and safely
• Collaborate with production team members to meet daily schedules and delivery deadlines
• Perform other duties as assigned to support production needs

• Prior bindery experience in a commercial printing environment preferred (training available for mechanically inclined candidates)
• Strong mechanical aptitude and troubleshooting skills
• Ability to read and interpret job tickets and production instructions
• High attention to detail and commitment to quality
• Ability to work independently and as part of a team
• Strong time management skills and ability to meet production deadlines
• Physical ability to lift up to 75 pounds and stand for extended periods
• Commitment to maintaining a safe and organized work environment

• Established Excellence: 50+ years of industry expertise and long-standing client relationships
• Growth Opportunities: Clear career paths and opportunities to grow with the company
• Collaborative Culture: A fun, positive team environment where your contributions matter
• Comprehensive Benefits: Health, dental, vision, 401(k), PTO, and success sharing
• Work-Life Balance: Benefits designed to support both your professional goals and personal life

Associates International, Inc. is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the United States and will not require sponsorship.

The Utility Bindery Operator supports bindery operations by setting up, operating, and maintaining various finishing and bindery equipment used in the production of printed materials. This role assists with multiple machines and processes such as cutting, folding, stitching, padding, drilling, and packaging to ensure high-quality finished products while meeting production deadlines.

• Operate and assist with bindery equipment such as cutters, folders, gluer folders, stitchers, and other finishing equipment.
• Set up machines according to job specifications and production schedules.
• Inspect printed materials for quality, accuracy, and defects before and after finishing.
• Perform routine machine adjustments and basic maintenance to ensure efficient operation.
• Follow job tickets and production instructions carefully to meet customer specifications.
• Assist in material handling, including moving printed sheets, finished products, and supplies.
• Package finished products according to shipping or distribution requirements.
• Maintain a clean and organized work area following safety and housekeeping standards.
• Work collaboratively with press operators, bindery staff, and supervisors to meet production goals.
• Report equipment issues, quality concerns, or production delays to supervisors promptly.

• High school diploma or equivalent preferred.
• Previous experience in bindery, printing, or manufacturing environment preferred but not always required.
• Ability to read job tickets and production instructions.
• Basic mechanical aptitude and troubleshooting ability.
• Ability to work in a fast-paced production environment.
• Time management and ability to meet deadlines
• Teamwork and communication
• Mechanical aptitude
• Ability to lift 50-70 lbs.
• Frequent bending, reaching, and manual handling of materials

• Established Excellence: 50+ years of industry expertise and long-standing client relationships
• Growth Opportunities: Clear career paths and opportunities to grow with the company
• Collaborative Culture: A fun, positive team environment where your contributions matter
• Comprehensive Benefits: Health, dental, vision, 401(k), PTO, and success sharing
• Work-Life Balance: Benefits designed to support both your professional goals and personal life

Associates International, Inc. is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the United States and will not require sponsorship.

We’re seeking an energetic Full-Time Client Services Representative who thrives in a fast-paced environment and enjoys collaborating with customers and internal teams. You’ll support customers from project start through delivery, serving as their advocate internally while ensuring every experience is exceptional.

Precision and attention to detail are critical in this role—you’ll be translating customer specifications and instructions into production-ready job tickets, where small errors can have big consequences.

This role offers a clear path to grow into senior customer service, account management, or project coordination positions as you develop expertise in our services and build customer relationships.

• Create and maintain job information in MIS/CRM systems
• Complete work orders, estimate forms, and all documentation to ensure jobs are prepared properly for production
• Communicate with customers throughout the project lifecycle via email and phone
• Troubleshoot and resolve customer concerns or inquiries promptly
• Represent the customer internally, ensuring projects are completed on time and with accuracy
• Educate customers on best practices to ensure the highest quality end-product

Required:

• 1-2 years’ experience in Customer Service or Sales Support roles
• Proficient in basic business software (MS Office, Google Docs, etc.)
• Excellent written and oral communication skills
• Experience in or willingness to learn about the print & direct mail industry
• Ability to handle multiple projects simultaneously
• Meticulous attention to detail—accuracy in job specifications, pricing, and production instructions is essential to our business

Preferred:

• Commercial print experience
• Direct mail experience
• Promotional products experience
• HubSpot or other CRM experience

Submit your resume highlighting your customer service experience and any exposure to the print or marketing industries. We’re looking for people who are passionate about delivering exceptional customer experiences.

• Established Excellence: 50+ years of industry expertise and long-standing client relationships
• Growth Opportunities: Clear career paths and opportunities to grow with the company
• Collaborative Culture: A fun, positive team environment where your contributions matter
• Comprehensive Benefits: Health, dental, vision, 401(k), PTO, and success sharing
• Work-Life Balance: Benefits designed to support both your professional goals and personal life

Associates International, Inc. is an equal opportunity employer. Employment decisions are based on merit and business needs; not on race, color, religion, national origin, ancestry, gender, sexual orientation, age, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Candidates must have legal authorization to work in the United States and will not require sponsorship.

We’re always seeking skilled people, if you have the skills and personality who is interested in potentially joining our team please click the application form above. You’ll be required to enter your first name, last name, e-mail address, and upload your cover letter and resume. Finally click submit.