... ... ... Ai - About Us-2025 - Marketing Implementation Solutions - Delaware

Who is Associates International

Ink on paper has been our passion since 1973. High-quality, custom print work of all shapes and sizes is what we’ve built our reputation for excellence on. However, we’re much more than exceptional print. Over the decades, we’ve expanded into a full-service digital and print communications firm, offering in-house creative servicesomni-channel marketing solutions, data-driven direct mail, branded merchandiselarge-format printing, customized direct-to-print Storefront platforms, as well as fulfillment and warehousing.

From consumer packaged goods to state and federal government, we partner with clients to elevate messaging, empower successes, and cultivate real results. Whether supporting high-volume marketing campaigns or fulfilling specialized communication needs, we bring strategy, creativity, and execution together to help our clients make a lasting impact.

KEY INDUSTRIES WE SERVE

Transportation
Hospitality
Pharmaceutical
Healthcare
Non-Profit
Industrial/Manufacturing
Higher Education
Financial Services
Government
50 Year graphic

Ai History

  • 1973

    1973

    In 1973, Lammot Copeland founded Reports, Inc., a newsletter publishing and printing company based on Fourth Street in Wilmington, DE—laying the foundation for what would eventually become Associates International.

     

  • 1984

    1984

    In 1984, Reports, Inc. acquires Associates International and adopts its name, shifting focus to printing and typesetting while selling off the newsletter division.

  • 1992

    1992

    1992 was a transformative year for Associates International. We relocated to 300 Water Street in Wilmington, DE, marking a new chapter in our growth. That same year, we acquired our first 4-color press—expanding our production capabilities—and officially closed the typesetting side of the business to focus on evolving industry demands.

  • 1995

    1995

    In 1995 Associates International acquires Enterprise Printing, strengthening our capabilities and expanding our client base in the commercial print market.

  • 1996

    1996

    In 1996, Associates International begins doing business as Associates Graphic Services (AGS), reflecting our expanded focus on comprehensive graphic and print solutions.

  • 1998

    1998

    In 1998, AGS takes its first step into digital printing with the purchase of an Indigo TurboStream Digital Press, marking the beginning of our evolution into high-quality, on-demand print solutions.

  • 2002

    2002

    2002 was a pivotal year for AGS. We relocated to a larger, more advanced facility on Rogers Road in Wilmington, DE to support our rapid growth. Shortly after the move, we enhanced our production capabilities with the installation of several key presses—including the Heidelberg CD 74, Heidelberg Printmaster, and Indigo UltraStream Press.

  • 2004

    2004

    In 2004, AGS acquired DocuSource, a Wilmington, DE-based digital printing company, expanding our digital print capabilities and regional presence.

  • 2007

    2007

    In 2007, AGS earns FSC® Certification, reinforcing our commitment to sustainable and environmentally responsible printing practices.

  • 2008

    2008

    In 2008, Ai’s Marketing Director set out to elevate our brand—and it paid off. That year, we earned industry recognition, winning four Neographics Awards, two Benjamin Franklin Awards, and a Gold Ink Award for outstanding design and print production.

  • 2009

    2009

    In 2009, Ai’s Marketing Director set out to elevate our brand—and the results spoke volumes. That year, we earned multiple accolades including a Gold MarCom Award, a Gold Ink Award, three Benjamin Franklin Awards for direct marketing excellence, two Neographics Print Awards, and two NAPL Awards for Marketing Excellence.

    This is also the year AGS reverted the company’s name back to Associates International, and launched Storefront Solutions.

  • 2011

    2011

    In November 2011, Associates International (Ai) acquired Farley Printing Company, significantly expanding our footprint and service capabilities.
    Founded in 1973, Farley Printing had proudly served the Wilmington, DE area for over three decades, offering high-quality commercial print and communication services. The acquisition brought a team of seasoned print professionals to Ai, along with enhanced commercial print capacity and expertise—strengthening our ability to serve a growing client base with excellence.

  • 2015

    2015

    In 2015, we installed a Moll folder-gluer to expand our capabilities for direct mailers and packaging alike, enabling greater precision and efficiency.

  • 2021

    2021

    2021 marked a major milestone for us with the installation of our KAMA die-cutter, expanding our packaging capabilities and boosting production efficiency.

  • 2023

    2023

    In 2023, we improved our direct-to-print technologies with the installation of our KM-1 digital press along with software upgrades to fully automate proofing and prepress production workflows.

  • 2024

    2024

    In 2024, we expanded our direct mail services to include multi-channel targeting. With Direct Mail Boost, clients can target and retarget their defined audience across Google and Meta platforms, expanding their reach, reinforcing their message, and maximizing their campaign performance. BOOST also offers other optimizations such as Personalized QR codes, mail tracking, Lead Match, and ten other enhancement services.

Ai Leadership Team

Lammt Copeland

Lammot Copeland
Founder

Joe Farley, President

Joe Farley
President

Erin Briggs, VP Sales and Marketing

Erin Briggs
VP Sales & Marketing

Tom Gertsley

Tom Gertsley
VP Operations

Maria G

Maria Geserick
Chief Administrative Officer

Ai Key Personnel

Ai Company Photo 2024